Common Monitoring System Issues and Answers
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A
Is the camera designed for the weather in Quebec? Can it be waterproof and cold - resistant outdoors?
Yes, all of our cameras can be used both indoors and outdoors. They can operate normally between 30 degrees Celsius and minus 30 degrees Celsius。
How long is your product warranty?
Our product warranty is three years, excluding damage caused by human error.
Do you charge a monthly fee for using your mobile app?
No! Our software is free for life, and there will be no monthly fees in the future.
What is the full - color function and what's the difference between it and night vision?
The full - color function enables the camera to capture images in color even at night without lighting. For cameras with night - vision function, they display color images during the day but black - and - white images at night. As a result, it's difficult to clearly view the images at night.
Does your camera have a motion detection function?